FAQs

1. Fill out the Contact form on our website.

2. We’ll contact you to confirm the details and send an invoice along with your event contract.

3. Your booking is finalized once the deposit is paid, and the contract is electronically signed.

Note: Tents can be added to your booking if available, but they cannot be removed once the contract is signed.

We offer two options:

1. Full-Service Option:

   • Delivery, setup, and decoration before your guests arrive.

   • Next-day pickup of all items.

   • Check our home page for package details.

2. Do-It-Yourself Option:

   • Pick up the rental supplies, set up at your venue, and return them the next day.

   • This option is subject to availability. Confirm when booking.

Yes, a $150 refundable deposit is required at the time of booking to secure your date. If the event is canceled less than 30 days before the event date, the deposit becomes non-refundable. Rescheduling your event is recommended to avoid losing your deposit.

We accept cash and all major credit cards. An electronic invoice will be sent to you, giving you the flexibility to pay as you prefer.

We encourage rescheduling your event whenever possible. The deposit becomes non-refundable if the event is canceled less than 30 days in advance.

Our standard packages are for one-night rentals. Additional nights are $25 per night per tent, based on availability.

Each teepee setup requires approximately 48 inches wide by 75 inches long. Please leave space for a walkway and ensure safe sleeping arrangements.

Our tents are for indoor use only.

Yes. We provide decorative throw pillows and blankets, but guests should bring their own sleeping pillows and additional blankets for comfort.

We do not stay to host the event, but we ensure everything is set up perfectly. We also provide extra items in case you need them during the party.

No. The designated event area must be clean and clear of furniture before we arrive.

1. • Setup: Allow 1.5–2 hours for us to prepare your event.

   • Take Down: If air mattresses are deflated before we arrive, the process takes about 30 minutes.

Yes, most string lights require power. Battery-operated options are available if necessary.

1. • All bedding, pillows and linens is washed with Seventh Generation products after each use.

   • All decor and mattresses are disinfected and wiped clean.

1. • Damaged or stained items may result in a charge equal to repair, replace, or clean the item. 

   • A $100 cleaning fee may apply if deemed necessary.

   • Lost or stolen items will incur a fee equal to their replacement cost.

Yes! Our setups include twin-sized air beds and tents that are 47 inches tall. Guests must bring their own sleeping pillow and blanket.

You may adjust the number of tents up to 7 days before your event. Reducing the number of tents within 7 days may result in a $50 fee per tent. Adding to the number of tents will be accommodated if possible based on availability.

Yes. A service fee applies for events with 9 or more tents. Contact us for more information about hosting larger sleepovers.